Frequently Asked Questions (FAQ)

read more How to Set Merak to Fulfill the License Requirements (e.g. licence for 50 users only)
read more Where Can I Find the Reference Key?
read more How Can I Backup/Restore My Licence/Settings in Case of a Disk/Server Crash ?
read more What Happens When the TRIAL Installation Expires?
read more What Happens When My License Expires?
read more What Does the Red Exclamation Mark Mean?
read more How to Upgrade License for Version 8.2 and higher?
read more What does the 'we do not relay' error mean?
read more How do I find out if I have a reverse DNS entry?
read more I got a '451 4.3.5 Requested action aborted: local error processing' error
read more How do I control the retry intervals in the SMTP outgoing queue?
read more How to set Merak for retrieving messages from another SMTP server? (using ETRN/ATRN SMTP extensions)
read more Interpretation of 5xx errors in Merak SMTP
read more Understanding DNS to configure Merak Mail Server properly
read more I can't change the service access for user/domain - it is greyed out
read more How can I have accounts with the same username/password in different domains?
read more How to set Active Directory authentication properly?
read more How do I change Services for Users/Domains in a Batch or Bulk mode?
read more How to Change Default Settings for Account Creation?
read more How to Make a Website?
read more Basic User Account Limits
read more How do I use personalized mailing lists?
read more How can I send a notification to all users on the server?
read more How do I use the Remote Administration Console?
read more Where is the Old WebAdmin Interface ?
read more How do I translate Merak reports nto my own language?
read more What do the icons in the Session History tab mean?
read more How do I move Merak to a new server?
read more How to proceed complete reinstallation of Merak Mail Server and Webmail Stand Alone safely without data loss
read more Which ports does Merak use?
read more How do I reject messages which were sent with an empty Mail From Header?
read more How to Stop Spammers Using Demo/Known Accounts
read more Why there is an attachment called winmail.dat included in the received mail?
read more Can I Automate a Global Blacklist for Email addresses
read more How do I block messages which cause Outlook to hang
read more How can I set Merak to use ODBC with MS SQL 2000?
read more How can I set Merak to use ODBC with MySQL
read more Tutorial - How to use LDAP
read more How to Store Merak Temp Folder on a RAM Drive
read more List of Variables
read more How do I Use Merak as my AntiSpam and AntiVirus Gateway for MS Exchange Server?
read more How to enable spam folders for selected users
read more How do I customize the Challenge Response message?
read more What Does SPF Mean and What Is It Good For
read more How to Enable SPF
read more How do I enable AntiVirus protection?
read more Antivirus updates don't work - what should I do?
read more How do I get Integrated Antivirus Updates from behind a Proxy Server
read more How do I block certain types of attached files?
read more I Got 'Could not connect to mail server' Error Sent via WebMail
read more How to Pass Username and Password to WebMail from Another Web Page
read more How to Run WebMail in Power Pack without 32000 in the URL
read more How to Disable Socket Pooling
read more How to Run WebMail under IIS
read more How to Backup Your WebMail Configuration and Your User's WebMail Settings
read more How to configure Auto-Archiving so it can be viewed from Webmail?
read more Can webmail support multiple logins at the same mail account at same time?
read more How to Put My Own Logo in the Login Screen
read more How to Allow WebMail Users to Create Their Own Accounts
read more How to Change Folder Icons
read more How to Set Your Own Welcome Page
read more How to Create a New Language Version
read more How to Set Advanced Auto-Responder via WebMail
read more How to Set the Virtual Hosts
read more How to Show Mailbox Usage in WebMail
read more How to Use Short-cuts in WebMail ?
read more What path variables are available in FTP?
read more Is resuming downloads and uploads supported?
read more Merak Outlook Connector missing from Outlook 2003 Toolbar
read more How to display a Global Address Book in Outlook
read more Is it possible to synchronise only Contacts, not Tasks, etc.
read more I received a "Could not login to calendar server" error accessing Calendar in WebMail
read more How do I create a DSN for GroupWare
read more How do I share my own Calendar and Contacts
read more How do I view another User's Shared Calendar in WebMail
read more How to show Shared Calendar in Outlook
read more How do I set the IM gateways in Merak and JAJC ?
read more How to setup account in JAJC
read more How do I enable SMTP Authentication in an MS Outlook Client?
read more Are there any differences between server and user SSL certificates?
read more Errors in Outlook Express
read more How do I Use Merak as my AntiSpam and AntiVirus Gateway for MS Exchange Server?
read more How do I convert to strict UTF?